Call Number (LC) Title Results
HF5415.5 .T65 2013eb Service failure : the real reasons employees struggle with customer service and what you can do about it / 1
HF5415.5 .T66 2003eb Reaching the interactive customer : integrated services for the digital world / 1
HF5415.5 .T666 2016eb L'analisi dell'innovazione nei servizi professionali. 1
HF5415.5 .T677 2023 Customer service marketing : managing the customer experience / 1
HF5415.5 .T83 1991 Achieving excellence through customer service / 2
HF5415.5 .T836 2009eb Data mining techniques in CRM : inside customer segmentation / 1
HF5415.5 .T836 2010 Data mining techniques in CRM inside customer segmentation / 1
HF5415.5 .U44 2007 101 ways to improve customer service training, tools, tips, and techniques / 1
HF5415.5 .U44 2007eb 101 ways to improve customer service : training, tools, tips, and techniques / 2
HF5415.5 .V346 2015 When digital becomes human the transformation of customer relationships / 1
HF5415.5 .V346 2015eb When digital becomes human : the transformation of customer relationships / 1
HF5415.5 .V3543 2008 Customer service intelligence : perspectives for human resources and training / 1
HF5415.5 .V37 2014eb Calidad y servicio : conceptos y herramientas. 1
HF5415.5 .V38 1992 Aftermarketing : how to keep customers for life through relationship marketing / 1
HF5415.5 .V38 2012 Practical Zendesk administration / 1
HF5415.5 .V384 2014 Practical Zendesk administration / 1
HF5415.5 .W336 2017 Customer experience management rebooted : are you an experience brand or an efficiency brand? / 1
HF5415.5 .W34 1990 Customer first : a strategy for quality service / 1
HF5415.5 .W343 2013ab Stop, look, and listen : the customer CEO business fable about how to profit from the power of your customers / 1
HF5415.5 .W343 2013eb Customer CEO : how to profit from the power of your customers / 1