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HF5415.335 .G867 2001
|
Valuing customers / |
1 |
|
HF5415.335 .G867 2001x
|
Valuing customers / |
1 |
|
HF5415.335 .H39 1997
|
Measuring customer satisfaction : survey design, use, and statistical analysis methods / |
2 |
|
HF5415.335 .H39 2008
|
Measuring customer satisfaction and loyalty : survey design, use, and statistical analysis methods / |
1 |
|
HF5415.335 .H45 1999
|
One size fits one : building relationships one customer and one employee at a time / |
1 |
|
HF5415.335 .H55 1996
|
Handbook of customer satisfaction measurement / |
1 |
|
HF5415.335 .H55 2000
|
Handbook of customer satisfaction and loyalty measurement / |
1 |
|
HF5415.335 .H55 2002
|
Customer satisfaction measurement for ISO 9000:2000 / |
1 |
|
HF5415.335 .H55 2002eb
|
Customer satisfaction measurement for ISO 9000:2000 / |
1 |
|
HF5415.335 .H55 2016
|
The handbook of customer satisfaction and loyalty measurement / |
1 |
|
HF5415.335 .H551 2002
|
Customer satisfaction measurement for ISO 9000:2000 / |
1 |
|
HF5415.335 .H553 2017
|
How to measure customer satisfaction / |
1 |
|
HF5415.335 .H648 2002
|
What is the true value of a lost customer? / |
1 |
|
HF5415.335 .I58eb vol. 18, no. 5
|
Interdisciplinary insights on service activities / |
1 |
|
HF5415.335 .J33 2009
|
Business process mapping : improving customer satisfaction / |
1 |
|
HF5415.335 .J33 2009eb
|
Business process mapping improving customer satisfaction / |
1 |
|
HF5415.335 .J63 2003eb
|
Fundamentals of customer-focused management : competing through service / |
1 |
|
HF5415.335 .J64 2000
|
Improving customer satisfaction, loyalty, and profit : an integrated measurement and management system / |
1 |
|
HF5415.335 .K47 1996
|
Measuring and managing customer satisfaction : going for the gold / |
2 |
|
HF5415.335 .K49 2021
|
Key challenges and opportunities for quality, sustainability and innovation in the fourth industrial revolution : quality and service management in the fourth industrial revolution - sustainability and value co-creation / |
1 |
